Refund Policy
Last updated 09 Jul 2026
Refund Eligibility
Refunds depend on the cancellation policy of the hotel, homestay, or tour package booked. Policies are displayed before payment.
Processing Time
Approved refunds are processed within 5–10 business days to the original payment method.
Non-Refundable Bookings
Some promotional rates and peak-season packages may be non-refundable. This is clearly indicated during checkout.
How to Request a Refund
Cancel eligible bookings from your account or contact support with your booking number for assistance.